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We combine in-depth primary research findings with both traditional and innovative analytical tools to optimally glean, analyse, and provide insightful information in an easy-to-understand bundle that supports competitive landscape mapping, strategic planning, Intelligence-led new business creation, and uncertainty reduction.
We offer an outside, expert perspective on clients’ business needs and challenges. We have considerable industry experience to assess high-level business issues objectively, take a holistic view at specific problems clients are dealing with and, give an all-in-one interventions roadmap on how they should approach them. We leverage new value drivers and innovation paths where it matters most, in building the differentiating capabilities that power your growth.
Project Management is one of our core specialties. Our consultants have successfully managed projects of varying magnitudes. Whether rescuing a project that is off course or developing methodologies to enable future project success, we have the expertise and the track record to get you there. Our consultants can parachute in at any phase of the project life cycle, roll up their sleeves, and get right to it.
We help you roll out operating models that unleash the star power of your teams, ensuring that they are aligned, capable, effective, adaptable, and efficient.
We assist and guide you build a system that empowers the potential of your people so they can effectively execute your strategy. Your system will be designed as a bridge between your strategy and effective execution and in a way, it will be:
Every organization can benefit from knowing exactly where it is right now in terms of Process/System/Operating Model maturity and using this information to determine the optimal level of maturity and how to get there.
We provide frameworks for organisations to assess and benchmark their current performance and effectively develop plans for improvement.
Using our Industry/Service 4.0 operating model framework, we help take a clean-sheet approach to transform your way of running your organization to combines customer experience, digitalization, advanced analytics, and operations capabilities in an integrated, well-sequenced way to unlock massive savings and champion a customer-centric culture
Customer Experience (CX): We provide the expertise and tools that help our clients figure out what matters most to customers and equip your team to deliver delightful experiences through proven CX transformation
Digitization: We guide our clients carry out the realignment of, or new investment in, technology and business models to more effectively engage customers at every touchpoint in the customer experience lifecycle.
Advanced analytics: we empower our clients leverage the value of their data by rolling out a fully customized business analytics transformation, capable to deliver actionable insights and improve their decision making.
Lean process redesign: we help our clients streamline processes, eliminate waste, and foster a culture of continuous improvement.
We help our clients reach their highest potential by improving processes and operations across their entire supply chain. We outthink their current state value chains to make their processes better, faster, and cheaper, using our Lean Six Sigma toolkit. We leverage the economy of scale and the economy of scope opportunities to get the most out of their value chains.
We help organizations understand and improve their processes in the short- and long-term. We guide business process owners and subject matter experts through business process reengineering.
Our BPR offering is based on a broad range of transformational capabilities to optimize the status quo, fine tune the strategic alignment and change how work is done. We will help our clients redesign their processes to improve speed, quality, cost and impact.
Our Service Designers and Customer Experience (CX) Consultants enable you to accelerate your CX transformation programme through proven end-to-end strategic solutions to champion a customer-centric culture.
We provide the expertise and tools that help you figure out what matters most to your customers and equip your team to deliver delightful experiences while streamlining processes and reducing costs.
We enable you to improve the technical capabilities of your suppliers to meet your quality, delivery, costs expectations. Our consultants have extensive experience performing this type of work for major firms.
Our STA offering includes:
We offer the full range of bespoke L&D solutions, from Strategic Workforce Planning, L&D roadmapping, instructional design, course development, to structured hand-on training geared towards qualifications and certifications.
To fine tune the uniqueness of this breadth of expertise, and deliver complete L&D programmes, built from the ground up to take your objectives from vision to reality, we added labour market intelligence & technical recruitment services to address the challenges faced by the organisations : get the right workforce in the right place, at the right time, with the right skills and at the right price.
Your Paths to Growth and Competitiveness are Our Best Secret™